Online Shopping Store for Expats in China
www.a-store.cn

Home > System Categories > Help Category > Help & FAQ > Online Shopping Procedure
Online Shopping Procedure
A-STORE.CN / 2009-10-28

 Online Shopping Procedure

Log in → Select goods → Add to cart → Order generation → Online payment/COD → Take delivery → After-sales service
 
1. Search for Specific Product
We offer you a convenient and exceptional online shopping experience with flexibly customized research options.
 
(1) Direct Search Enter the names or keywords of the product in the search bar, click the search button, and review the search results.
(2) Category Search Enter keywords on homepage, and choose main category.
 
2. View Product
Based on your preference, click the picture of this particular product on the research page, you will reach the detail page that shows the product’s origin, size, composition, characteristics, and other related contents.
 
3. Add to Shopping Cart
You can add any product you fancy; log in and make payment to shopping cart in lump. Or add product(s) to wish list and check out later.
 
4. Edit Your Shopping Cart
To delete or revise the order or add item to cart, click “shopping cart” button at the right top of the page, visit the order summary page, and then modify them. You can find the items you wish to buy from “my accountàwish list”, and you can also add them to shopping cart by clicking them.
 
5. Fill in the Order
After you confirm the quantity and price of the items in the shopping cart, click CHECK OUT button then reach the page to confirm the order. Please enter your valid information for delivery and payment.
 
6. Complete the Order
Please verify the information you fill out, the accuracy of the information is crucial to the efficiency and quality of delivery service.
 
7. Confirm the order
Customer service personnel will verify the accuracy and validity of the information after you submit them as soon as possible; they will then send you a confirmation letter via e-mail which means your order becomes effective immediately upon this letter.
 
8. Receiving and payment
According to your order, we sorts items and assemble them into complete orders within a certain time. We offer collect-on-delivery service. Please make the full payments once you receive your order, no credit is given at out shop.
 
9. After-sales Service
We provide reliable and circumspect after-sale service, if you are dissatisfied with any item in your order, please contact customer service.
 
Next:FAQ
Previous:view credit account

Join our community

Our Stores
disclaimer
store locations ...
User Agreement
Return Policy
Privacy Policy
About Us
Contact Us
Customer Service
order tracking
returns
shipping info
contact us
secure shopping
Requesting a Fap...
Help & FAQ
pay your bill
view credit acco...
Online Shopping ...
FAQ
Macy Credit Card
macysJOBS
press room
Delivery and payment
Delivery Note
Delivery Fees & ...
Payment Methods
WeChat Pay/Walle...
Membership cards
Disclaimer | Privacy Policy | FAQ | Contact Us | About Us | Wholesale | Delivery